Refund Policy
Last updated: 2026-10-01
Editable policy template. The operator must review its legal details, business practices, and local requirements before launch. This is not jurisdiction-specific legal advice.
We want billing to be clear. If something looks wrong, contact us with your account email and invoice reference.
Canceling renewal
You can cancel subscription renewal from Billing using the secure customer portal. Cancellation normally takes effect at the end of your paid billing period. Your paid features remain available until that date, subject to payment status.
Consumer withdrawal requests
If you buy as a consumer, you may have a legal right to withdraw within 14 days after the subscription contract is concluded. Email support@printonceqr.com with a clear statement that you wish to withdraw, your account email, purchase date, and invoice reference. Never send full card details. If you requested immediate access and used the service before withdrawing, we may deduct a proportionate amount for the service supplied where the law permits.
Billing errors and service problems
Contact support@printonceqr.com promptly if a charge is duplicated, unauthorized, incorrect, or if the paid service is not supplied as described. Include the invoice reference and a short explanation. We will investigate and provide the remedy required by applicable law. Approved refunds are returned to the original payment method where supported.
Annual plans and unused time
Canceling renewal does not by itself refund the remaining time in a billing period. This rule does not override a valid withdrawal right, a remedy for a faulty or unavailable service, an unauthorized payment, or another mandatory legal right.
Your statutory rights
Nothing in this policy removes mandatory consumer rights, including any withdrawal or refund rights that apply to your purchase. Contact us if you wish to exercise a withdrawal right or need help with cancellation.
Contact
PrintOnceQR. Email support@printonceqr.com.